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A Model of Electronic Commece Critical Success Factors in Procurement Process
 
Survey description:  

In the doctor dissertation electronic commerce in the procurement process, which is of a strategically importance to enterprises' business processes is described. The main goal of the research was to build a Model of Electronic Commerce Critical Success Factors in the procurement process.

The initial chapters of the dissertation are dedicated to the problem of the electronic commerce critical success factors ignorance in the procurement process. These factors can bring much about the efficient electronic commerce introduction into the process. There is a detailed description of the process presented including the document flow among the members of the process. Further on the development of the electronic commerce in the business processes, the model of the internet based procurement process and the linkage among the procurement process members within an enterprise, as well as among them are described. The research model is resulted from some statements derived from the previous research. The electronic commerce critical success factors in the procurement process are divided into four groups: time, costs, simplicity and the number of transactions.

Based on the research model, a questionnaire was designed to facilitate the research from various points of view: chief procurement officer, chief logistic officer and chief information officer. The research was carried out among 250 large enterprises with web page and the highest revenues in Slovenia. Further statistical analyze was made on the basis of the questionnaires returned by the 133 respondents. The research provided us with the data on the respondents and the enterprises and their experiences in electronic commerce.

The main focus of the research was on gathering information on electronic commerce critical success factors in procurement process that have impact on the benefit from four points of view: time, costs, simplicity and the number of transactions. The statistical data processing enabled us to create a model of electronic commerce critical success factors in the procurement process. This model is dealt with in detail from the point of view of the importance of the individual factor, from the point of view of the linkage among the main factors, differences between the degree of the agreement of the respondents in connection with the factors with regard to their work field and the impact of the electronic commerce on the number of suppliers and the number of supply chain members. The detailed presentation of the model of the electronic commerce factors is followed by the comparison of the research findings with the findings of some other researches.

In a practical sense, it is very important to know findings in connection with electronic commerce that are important for its development and implementation. Researchers may give importance only to those factors that are found as really important ones. Second practical contribution is that planning, implementation and expanding of e-Commerce in procurement process give some suggestions on how to become more efficient and effective. Knowing e-Commerce factors contribute to finding new business opportunities and also to the enterprise competitiveness.
 

M.Sc. Mateja Podlogar

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